Last updated: April 19, 2026. We keep this as plain-English as possible.
By using SaaSListing.co, you agree to these terms. If you don't agree, please don't use the service.
SaaSListing.co is a done-for-you directory submission service. We submit your SaaS, tool, or product to online directories on your behalf. We offer three modes:
We're confident in our work, and we want you to be confident too. Here's exactly when you get a refund:
If you haven't approved your list yet (for BYO/Hybrid) or we haven't submitted to a single directory, you can request a full refund within 48 hours of payment.
For Bring Your Own List orders, if more than 50% of directories you provide fail our vetting (dead, spam, or inaccessible), we refund 100% before starting any submission work.
If we fail to submit to at least 80% of the directories you paid for, you get a pro-rated refund for the shortfall. For example: you paid for 100 directories, we submitted to 70, you get a refund for 30 × your per-directory rate.
If we successfully submit to a directory but they reject your listing (editorial standards, category mismatch, etc.), that submission counts as fulfilled. Directory approval is outside our control, but we optimize every listing for highest approval odds.
We do not guarantee Google indexing. Industry average is 24–27%. We provide an indexing report so you know which submissions Google picked up, but indexing rates vary by domain.
Email hello@saaslisting.co with your order ID and reason. We respond within 24 business hours. Approved refunds are processed back to your original payment method within 5–7 business days.
Never sold to third parties. Period.
A submission is counted when we fill out the directory's submission form with your product info, complete any required fields, and receive acknowledgment from the directory (confirmation page, email, or listing ID). If a directory's form is broken or permanently offline, we replace it with another directory of equal quality.
We won't submit products that:
We reserve the right to refuse service and refund you if your product falls in these categories. We'll always tell you why.
If something goes wrong, email us first: hello@saaslisting.co. We resolve 99% of issues within 48 hours through direct conversation.
For legal disputes that can't be resolved informally, these terms are governed by the laws of the State of Delaware, United States, and disputes will be handled through binding arbitration.